Night Manager - Dining Room
| Verified Pay check_circle | Provided by the employer$17.00 to $20.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | 2745 Saint Lucie Ave Vero Beach, Florida open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$18.50
$29.09
$48.27
About this job
Night Dining Room Manager
Pepper & Salt BBQ | Hogan Yards
Location: Vero Beach, FL
Job Type: Full-Time / Part-Time
Schedule: Evenings, Weekends, and Holidays
Job Overview
Pepper & Salt BBQ at Hogan Yards is looking for an experienced, energetic, and dependable Night Dining Room Manager to lead our evening front-of-house operations.
Located inside Hogan Yards, Pepper & Salt BBQ is a fast-paced, Central Texas-inspired BBQ restaurant serving smoked meats, scratch-made sides, and creative menu offerings in a lively dining environment.
As our Night Dining Room Manager, you’ll be responsible for overseeing evening dining operations, leading front-of-house staff, maintaining exceptional guest service, and ensuring the restaurant runs smoothly throughout each shift.
We’re looking for a hands-on leader who can manage a busy dining room, motivate employees, resolve guest concerns, and maintain a clean, organized, and welcoming environment. The ideal candidate is someone who leads by example, takes ownership of their shift, and understands how to balance great hospitality with efficient restaurant operations.
Key Responsibilities
Dining Room Operations
- Oversee daily evening front-of-house operations, ensuring smooth and efficient service.
- Manage dining room flow, table turnover, guest seating, and overall service efficiency.
- Monitor guest wait times, food delivery, and dining room cleanliness.
- Coordinate with kitchen leadership to maintain efficient ticket times and accurate food orders.
- Ensure tables are cleaned, reset, and ready for incoming guests promptly.
- Maintain an organized dining room during high-volume service, live music, and special events.
- Monitor dining room supplies, service stations, and guest amenities throughout each shift.
Team Leadership & Supervision
- Lead, supervise, and support front-of-house employees during evening shifts.
- Assign daily responsibilities and ensure employees remain productive throughout their shifts.
- Conduct pre-shift meetings to communicate expectations, specials, events, and operational updates.
- Monitor employee performance, professionalism, and adherence to company standards.
- Provide coaching and immediate feedback to improve service quality and efficiency.
- Assist with training new employees on service procedures, guest interactions, and restaurant expectations.
- Address attendance, performance, and operational concerns with management.
- Ensure proper staffing levels and adjust employee responsibilities based on business volume.
Guest Experience
- Maintain a visible presence in the dining room, actively engaging with guests and ensuring a positive experience.
- Address guest questions, concerns, and complaints professionally and promptly.
- Resolve service issues while maintaining company policies and protecting the guest experience.
- Monitor food presentation, order accuracy, and overall service standards.
- Create a welcoming environment that encourages repeat visits and positive customer feedback.
- Ensure guests receive attentive, friendly, and efficient service throughout their visit.
Operational Efficiency & Accountability
- Monitor labor needs throughout the shift and make appropriate staffing adjustments based on business volume.
- Ensure employees remain on task and complete assigned responsibilities.
- Identify opportunities to improve service speed, organization, and overall efficiency.
- Communicate operational concerns, staffing issues, and guest feedback to ownership and management.
- Ensure proper cash handling, payment processing, and end-of-shift reconciliation procedures.
- Maintain accountability for company policies, service standards, and daily operating procedures.
- Complete nightly shift reports documenting sales, staffing, guest concerns, and operational issues as required.
Closing Responsibilities
- Oversee all evening closing procedures to ensure the restaurant is properly cleaned, organized, and secured.
- Verify that dining areas, service stations, restrooms, and shared guest spaces are cleaned and maintained.
- Ensure all employees complete assigned closing duties before leaving.
- Confirm that equipment, supplies, and restaurant areas are properly prepared for the following day’s operations.
- Complete end-of-day checklists and communicate any maintenance or operational concerns.
- Ensure compliance with food safety, sanitation, and workplace safety standards.
Qualifications
- Previous restaurant management, shift supervisor, or front-of-house leadership experience required.
- Experience working in a high-volume, fast-paced restaurant environment preferred.
- Strong leadership, communication, and problem-solving skills.
- Ability to manage multiple priorities while maintaining a positive guest experience.
- Experience supervising employees, delegating responsibilities, and managing shift performance.
- Understanding of restaurant labor management, service efficiency, and operational procedures.
- Ability to handle guest complaints and challenging situations professionally.
- Familiarity with POS systems, cash handling, and restaurant closing procedures.
- Strong organizational skills and attention to detail.
- Dependable, punctual, and comfortable taking ownership of evening operations.
- Ability to work evenings, weekends, and holidays.
- Ability to stand and walk for extended periods in a busy restaurant environment.
What We’re Looking For
We’re looking for a manager who takes ownership of the dining room and leads with confidence, accountability, and a strong work ethic.
The right candidate will be:
- A Hands-On Leader: Leads by example and isn’t afraid to jump in wherever needed.
- Guest-Focused: Understands that hospitality, service, and guest satisfaction are top priorities.
- Organized & Efficient: Keeps the dining room running smoothly, even during the busiest shifts.
- Accountable: Takes responsibility for staff performance, service standards, and shift operations.
- A Strong Communicator: Works effectively with employees, kitchen leadership, and management.
- Proactive: Identifies potential problems and addresses them before they impact service.
- Cost-Conscious: Understands the importance of labor efficiency, productivity, and responsible staffing decisions.
- Dependable: Can be trusted to oversee evening operations and make sound decisions independently.
Why Join Pepper & Salt BBQ?
Pepper & Salt BBQ is a locally owned, growing restaurant located inside Hogan Yards, one of Vero Beach’s unique dining and entertainment destinations.
With a brewery, live entertainment, private events, pickleball courts, and a high-energy atmosphere, our team operates in an exciting and dynamic environment.
We’re looking for a leader who wants to make an impact, help develop a strong team, and play an important role in the continued growth of our restaurant.
If you’re an experienced restaurant leader who thrives in a fast-paced environment, takes pride in exceptional hospitality, and knows how to keep a team motivated and accountable, we’d love to hear from you!
Apply today to join the Pepper & Salt BBQ team at Hogan Yards!
Required qualifications:
- Legally authorized to work in the United States
- 18 years or older