Account Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off

ROLE DESCRIPTION:
As an Account Representative for Jeff Markworth–State Farm, you’ll play a direct role in helping customers protect what matters most. In this sales-focused position, you’ll build strong relationships, understand customers’ needs, and proactively offer the right State Farm products and services, while partnering with our team to ensure every client receives exceptional service.

You’ll be a friendly and trusted face at our agency, driving growth through meaningful connections, smart conversations, and consistent follow-up. If you’re motivated, customer-focused, and enjoy turning opportunities into long-term relationships, you’ll thrive in this role.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Be the resource for customers, explaining insurance options in a clear, confident way and helping them choose coverage that fits their needs.
• Guide customers through new policy applications and renewals, making the process smooth and efficient.
• Respond to customer questions with speed and professionalism, ensuring every interaction leaves them feeling supported.
• Keep detailed, accurate records of customer interactions and policy activity to ensure nothing is missed and service remains consistent.

QUALIFICATIONS:

• Strong communication and interpersonal skills, comfortable building rapport and having confident, helpful conversations.
• Detail-oriented with the ability to multitask and stay organized.
•  Strong sales mindset with the confidence to make outbound calls, work leads, ask for the business, and consistently follow up to hit individual and team sales goals. 
• Customer service and/or sales experience is preferred (but we’re also open to motivated candidates with the right attitude and coachability).