Account Representative - State Farm Agent Team Member

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of six. My State Farm journey began long before becoming an agent - I spent more than 20 years as a State Farm team member before completing the Agent Aspirant program and opening an agency of my own. That experience has given me a strong understanding of the business and, just as importantly, what it takes to build a successful and supportive team. 

Outside of work, I’m married with three grown children and grandchildren, and I enjoy traveling, reading, and spending time with family. Being involved in our community is important to us. Our agency proudly sponsors events at local schools and participates in community events throughout the year, giving our team opportunities to support the families and organizations around us.

Our agency offers paid time off, paid major holidays, employer-paid vision and dental insurance, a 401(k), and a strong commitment to work-life balance. We want our team members to have a rewarding career while still having time for the people and priorities that matter outside of work.

Our culture is positive, supportive, and team-oriented. I’m looking for someone who is self-motivated, dependable, punctual, and approaches their work with integrity. Being coachable and maintaining a positive attitude are equally important. If you’re ready to learn, contribute, and be part of a team that works together to succeed, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Laura Keim - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.