Desktop Support Technician II
•Today
| Verified Pay check_circle | Provided by the employer$20 - $25 per hour |
|---|---|
| Hours | Full-time |
| Location | Ketchikan, AK, US Ketchikan, Alaska open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$22.50
$40.06
$60.24
About this job
Job Description
Job Description\nCompany Description
We are seeking a Desktop Support Technician II to provide reliable technical support for corporate office staff in a primarily office-based environment. Reporting to an IT Manager, this role will support Windows and Microsoft 365 environments alongside macOS and Apple devices, resolving incidents and maintaining effective day-to-day technology operations. No travel is required.
Responsibilities
- Resolve technical incidents for corporate office staff.
- Troubleshoot hardware issues across Windows, macOS, and Apple devices.
- Provide software support for Windows, Microsoft 365, macOS, and related applications.
- Deploy and configure user devices.
- Diagnose and resolve network connectivity issues.
- Manage support tickets, documenting troubleshooting steps and resolutions.
- Escalate issues appropriately and report through the IT Manager.
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation
Nearby locations
Nearby Job Titles
Fast Food Preparation Worker Jobs Driver Jobs Services Sales Representative Jobs Radiologic Technologist Jobs Cargo Agent JobsNearby Locations
Ketchikan, AK Jobs Thorne Bay, AK Jobs Meyers Chuck, AK Jobs Alaska JobsNearby Companies
DoorDash Jobs U.S. Navy Jobs HMG Careers Jobs Babki LLC Jobs Gotham Enterprises Ltd JobsNearby Categories
Full-time Jobs Gig Jobs Part-time Jobs Posting ID: 1304397441 Posted: 2026-10-30 Job Title: Desktop Support Technician
Your Privacy Choices