Store Salesperson

Position Summary: Store Salesperson is to assist with all operations of the paint store and store departments. Responsibilities include ensuring customer satisfaction, product sales, color matching & tinting, inventory management, deliveries, rentals, & help achieve sales targets. The Store Salesperson will also assist customers in the selection of paints, colors, supplies, and products. This position will primarily work at our Ephrata location and occasionally work at our Morgantown location located at 2910 W Main St. Morgantown, PA 19543.

Job Responsibilities:

• Assist with product sales, stocking of inventory, deliveries, & assuring customer satisfaction.
• Ensure the efficiency of daily operational procedures
• Assist Store Manager with training new team members
• Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
• Assist customers over the phone and in the store with questions and orders regarding products, sprayers, and supplies
• Assist with maintaining & renting sprayers to customers
• Accurately process checks, cash, and credit card transactions
• Bill customers for sales of paints, products, sprayers, supplies, rentals, and equipment
• Prepare walk-in, phone, and online orders
• Unload and load deliveries and shipments as needed
• Provide a high level of customer service, ensuring that customers are satisfied with the products and services
• Ensure that customer issues are quickly and efficiently resolved
• Deliver products for retail customers, manufacturers, & contractors
• Assist with tasks around the store and shop such as stocking, cleaning, organizing, etc.
• Help with maintenance of the interior & exterior of the building & premises.
• Assist in stores or departments as scheduled or needed
• Other duties as assigned by Store Manager

Knowledge, Skills & Abilities:

• Previous paint and/or sales experience a plus
• Must be a team player and demonstrate positive teamwork skills and multitasking
• Excellent customer service skills and reliability
• Ability to coach, provide feedback, and resolve conflict.
• Ability to effectively communicate with customers and team.
• Strong prioritizing, interpersonal, & problem-solving skills.
• Enjoy working in a fast-paced environment
• Basic computer skills and accurate billing
• Ability to lift 80 pounds frequently
• High school diploma or comparable certification (GED), some college preferred.
• Ability to work a flexible schedule which can include occasional Saturdays to meet business demands.
• Commitment to ethical behavior and willingness to adhere to company policies
• Must be 18+ years of age and have valid driver's license

Expectations

• Help achieve the company's sales target goals/budgets
• Help stay within budgets.
• Be prompt & arrive on time
• Be available when the store is open
• Assist team members & customers with a servant heart.
• Maintain a positive atmosphere within the store and team.
• Be a person of integrity, committed to serving with excellence.
• Arrive at least 5 minutes prior to scheduled time.
• Communicate clearly, professionally, and in a prompt manner (emails, texts, phone calls, meetings, etc.)
• Assist with projects and basic property maintenance as needed.
• Adhere to the company's core values.
• Support the company's vision.

Fisher Paints is a family-owned retail paint store with 4 locations in Lancaster County, PA, offering a complete line of paint, paint supplies and sprayer equipment. Visit our website at www.FisherPaints.com to learn more.