Customer Service Account Coordinator - Chain

Job Posting: Customer Service Account Coordinator - Chain

Beauty 21 Cosmetics, Inc., a leading cosmetic manufacturer- brands of L.A. GIRL and L.A. COLORS Cosmetics, located in Ontario, California, USA is seeking a highly motivated Sales Coordinator (Chain Sales). The ideal candidate must possess project management skills, the ability to multi-task, excellent customer service orientation and attention to detail.

Job Summary:

The Sales Coordinator – Chain will maintain communication with Account Specialists and Account Managers providing support to various chain clients and act as the in house main point of contact from an end -to-end support perspective.

Responsibilities & Duties

· Maintain a good working relationship with all Account Managers and internal and external clients.

· Provide good customer service with follow-up on any /all requests on behalf of the Account Managers.

· Ability to work on multiple projects/accounts ensuring orders are accurate and making any necessary adjustments/corrections for successful completion.

· Partner with Account Managers to solve internal and external discrepancies on order(s).

· Create presentations using PowerPoint for products.

· Expert in using Excel to maintain vendor and product information for successful completion of projects.

· Provide a high level of customer service in answering vendor inquiries and solving with questions on products, placing orders, and shipping status.

· Coordinate post meeting follow-up scheduling and hosting meeting and sending email follow up.

· Maintain task lists in order to ensure timely and thorough completion of projects.

· Process and enter new sales orders and prepare product sample kits in partnership with onsite warehouse operations.

• Perform other related duties as required.

Education and Experience:

• Bachelor’s or associate degree in business administration or a related field, preferred.
• 2+ years’ experience within sales, projects, or warehouse coordinating, or buyer/planner role in a fast past, high-capacity role.
• Must be multi-task oriented, and able to communicate clearly, comprehensively with complete personal and professional integrity.
• Experience with providing support to accounts and account managers.
• Proven ability to meet deadlines and prioritize.
• Accuracy and attention to detail is a must.
• Proficient written, verbal, organizational, problem solving, and analytical skills.
• Excellent project management skills.
• Teamwork orientation as well as the ability to work well independently to make sure tasks are completed.
• Ability to write reports, sales presentations, business correspondence.
• Must be well versed in Microsoft Office programs- Excel, PowerPoint, and Word.
• Punctual, with strong work ethic and positive attitude
• Additional duties and responsibilities as assigned.

Hours: Full Time position, Mon-Fri, 8am-5pm, On-Site (No work from home or Hybrid available).

Schedule:

• Monday to Friday On-Site

Work Location: In-person (No remote or Hybrid)

Job Type: Full-time (In person)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work Location: In person- No Hybrid - No Remote

Beauty Company in the Inland Empire, specifically in Ontario, California USA