Account Group Supervisor

We are partnering with a leading healthcare communications and consulting organization seeking an two experienced Account Supervisor – Market Access to support a growing portfolio of pharmaceutical clients.

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This individual will play a key role in managing client relationships, coordinating cross-functional teams, and delivering high-quality market access marketing initiatives. The ideal candidate will have experience supporting pharmaceutical product launches, a strong understanding of the US payer landscape, and the ability to manage multiple deliverables in a fast-paced agency environment.

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This is an initial 6-month contract opportunity, with the potential to transition into a permanent position.

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Contract Details

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• Position: Account Supervisor – Market Access
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• Employment Type: Contract (potential contract-to-permanent)
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• Contract Duration: 6 months
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• Hours: 20–30 hours per week OR 40 hours per week
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Key Responsibilities

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• Serve as a primary day-to-day contact for pharmaceutical clients, maintaining strong relationships and ensuring successful project delivery.
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• Manage client expectations, timelines, and deliverables across multiple market access initiatives.
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• Collaborate with internal stakeholders to ensure projects align with client objectives and commercial strategies.
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• Support a newly established client account, helping build strong relationships and establish effective ways of working.
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• Support the development and execution of market access initiatives for pharmaceutical brands.
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• Demonstrate an understanding of the US payer environment, including commercial payers, Medicare, Medicaid, and reimbursement considerations.
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• Coordinate the development of payer-focused promotional materials, value communications, and market access resources.
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• Work with internal teams to ensure materials effectively communicate product value propositions to relevant payer and healthcare audiences.
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• Support pharmaceutical product launch activities, managing high volumes of deliverables across multiple workstreams.
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• Coordinate with creative, editorial, medical, and project management teams to ensure timely delivery of client materials.
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• Manage project timelines, review cycles, and stakeholder communications.
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• Identify potential project challenges and proactively implement solutions.
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• Coordinate promotional material submissions through established MLR review processes.
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• Work with platforms such as Veeva Vault or FUSE to facilitate content review, approval, and tracking.
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• Ensure deliverables meet client requirements and relevant pharmaceutical promotional compliance standards.
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Essential Qualifications

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• 3–5 years of experience in pharmaceutical advertising, healthcare communications, or a related agency environment.
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• Demonstrated experience in market access, including an understanding of payer audiences and reimbursement dynamics.
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• Experience supporting pharmaceutical product launches and managing multiple concurrent deliverables.
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• Strong client-facing account management experience.
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• Proven ability to collaborate with creative, editorial, and project management teams.
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• Excellent organizational, communication, and stakeholder management skills.
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• Ability to work independently in a fast-paced, deadline-driven environment.
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Preferred Qualifications

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• Experience working with MLR review platforms such as Veeva Vault or FUSE.
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• Previous experience supporting market access accounts within a pharmaceutical advertising or healthcare communications agency.
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• Experience developing or coordinating payer-focused materials and market access tools.
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• Experience joining new client accounts and establishing successful delivery processes.
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