RN/Telehealth Triage | Part-time

Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required.

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• Schedule:\n
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  • Limited Part-time | 8 hours per week\n
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    • Initial orientation may require additional hours
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  • Day/ Evening rotation
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  • 0700 - 2300
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  • Every other weekend | Every other holiday
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  • *Please note that this is not a remote or work-from-home opportunity*
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• Sign-On Bonus!: In addition to competitive pay & our Total Rewards benefits, we are currently offering a $3,000.00 sign-on bonus to eligible RNs with a 2-year commitment.
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Responsibilities:

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• Provides patient education regarding disease management and medications, and anticipatory guidance and counseling.
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• Provides healthcare recommendations based on assessment of patient needs using approved protocols.
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• Processes prescription refills
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• Know and follow all organizational/departmental policies/procedures
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• Assesses patients by eliciting a focused health history.
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• Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders.
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• Assists with statistical data collection
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• Assume responsibility for personal development and education.
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• Provides healthcare information to patients through telecommunications media using the nursing process.
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• Communicates with other departments and pharmacies regarding patient needs, as necessary.
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• Orders labs/testing and schedules appointments with the office as needed
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• Certificate in Nursing required.
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• 3 years of experience as a Staff RN required.
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• *Please note that this is not a remote or work-from-home opportunity*
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Licensure, Certifications, and Clearances:

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• Act 34
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• Cardiopulmonary Resuscitation (CPR)
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• Registered Nurse (RN) - Registered Nurse licensure in the Commonwealth of Pennsylvania required\n
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  • Current Pennsylvania nursing license, or a multistate license issued by an NLC‑participating state. Employees working on an out‑of‑state NLC license who later establish residency in Pennsylvania must apply for a PA Nursing license within 60 days of their residency change.
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UPMC is an Equal Opportunity Employer/Disability/Veteran