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Hours Full-time
Location Munster, Indiana

About this job

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Job Description:

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals’ cash flow and minimizes the Hospitals’ bad debt expenses.  Contacts patients to resolve balances. Offers payment plan if not able to pay in full; offers other options such as Help Loan Program and Helping Hand. Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid. 

 

Required Skills & Qualifications:

  •  Minimum of High School diploma/GED required.
  • Call center, telephone work experience and cash collections experience required.
  • Experience in a hospital/medical business office preferred.
  • Knowledge of insurance benefits and coordination of benefits and Indiana Medicaid programs preferred.
  • Basic knowledge of medical terminology and billing practices.
  • Excellent communication skills when dealing with patients, public, co-workers, and professional offices.
  • Ability to communicate in Spanish desired.
  • Extensive experience and knowledge of PC applications, including Microsoft Word, Outlook and Excel.
  • Must be proficient with a 10 key calculator and perform mathematical calculations.
  • Accurate typing skills of 35 wpm.
  •  High-level problem-solving and analytical skills.
  • Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude.  Detailed oriented.
  • Must be able to work in fast-paced environment and work under deadlines.

 

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

 

Our comprehensive benefits program includes, but is not limited to:

  • Medical, dental and vision coverage
  • Wellness program, including free screenings
  • Healthcare and Dependent Care Spending Accounts (HSA)
  • Retirement savings plan
  • Life insurance
  • Disability income protection
  • Employee Assistance Program (EAP)
  • Fitness center discount program
  • Tuition assistance and career development
  • Paid Time Off (PTO)
  • Reward and recognition programs

 

 Join our team of healthcare professionals at Powers Health. Apply today!





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Posting ID: 1305241865 Posted: 2026-10-15 Job Title: Collector Self Account