Medical Case Manager - HOPE

The Medical Case Manager provides specialized case management services to individuals living with HIV under the Ryan White Part B program. This role focuses on improving health outcomes through care coordination, treatment adherence support, and access to comprehensive medical and support services, while ensuring compliance with program and regulatory requirements.

ESSENTIAL FUNCTIONS:· Provides specialized medical case management services to individuals living with HIV.· Facilitates timely and coordinated access to appropriate medical care and support services to ensure continuity of care.· Conducts treatment adherence activities to assess client readiness for and adherence to HIV treatment.· Maintains compliance with all documentation, reporting, and client contact requirements as dictated by program funding organizations and regulatory bodies.· Enters all required documentation accurately and efficiently into appropriate electronic systems.· Collaborates with interdisciplinary teams to support a patient-centered approach to improving health outcomes.· Conducts rapid HIV testing in both office and community-based settings.· Participates in outreach activities, community events, and patient engagement initiatives.· Completes and maintains required continuing education in accordance with program regulations.   KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:· Knowledge of case management principles and functions within a healthcare setting.· Proficiency in data entry and ability to learn and utilize program-specific systems and databases.· Strong interpersonal and communication skills with the ability to engage individuals from diverse backgrounds.· Demonstrated cultural humility and understanding of diverse populations and health disparities.· Ability to work collaboratively with clinical teams, leadership, and community partners.· Strong organizational skills with attention to detail and compliance requirements.
MINIMUM EDUCATION & EXPERIENCE· Bachelor’s degree in Social Work, Psychology, Sociology, or a related field preferred.· In lieu of a related degree, a combination of relevant education and experience will be considered.· Valid driver’s license with the ability to travel throughout the service area.
PREFERRED QUALIFICATIONS:· Two (2) years of experience in case management or a comparable social services role.· Experience working with individuals living with HIV and conducting rapid HIV testing in community settings.· Knowledge of community resources in Harrisburg and surrounding areas.· Bilingual (Spanish) preferred.
EQUAL OPPORTUNITY EMPLOYER:Hamilton Health Clinic is an equal opportunity employer. We are committed to providing aninclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers, internal and external customers, and outside contractors and vendors.
MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  REASONING SKILLSAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS/MOTOR COORDINATIONRequires hand-eye coordination; finger dexterity, and a combination of sitting, standing, climbing, stooping, balancing, kneeling, reaching, carrying, pushing, pulling, lifting (up to 15 pounds). Must be able to write, type, use telephone and computer systems, and other office equipment. May require sitting or standing for long periods of time.
WORK ENVIRONMENTExposure to routine medical office/health clinic conditions as well as adverse environmental conditions such as dust, temperature and noise extremes, etc. May be exposed to infectious or contagious disease.
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.