Economic Development Analyst 1

THE POSITION

Start a career that supports growth and opportunity across the state. The Department of Community & Economic Development is seeking an Economic Development Analyst 1 who enjoys helping people understand programs and access important resources. This position offers meaningful work that strengthens local communities and supports disadvantaged businesses. Step into a role where your effort helps improve economic futures.

DESCRIPTION OF WORK

This position supports the administration of the Historically Disadvantaged Business Assistance program by reviewing applications, assisting applicants, and monitoring funded projects. The work helps small and historically disadvantaged businesses gain access to key resources and support. As an Economic Development Analyst 1, you will perform the following duties:

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree in business or public administration or a related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Additional Requirements:

• Bilingual in Spanish, Chinese, Russian, Ukrainian, Arabic, and/or Vietnamese
• Must have one or more years of experience in Microsoft Excel
• Must have one or more years of experience in Microsoft Outlook
• Must have one or more years of experience in Microsoft Word
• Must have one or more years of experience in handling and maintaining business documentation (i.e. maintaining and viewing records, applications, invoicing, and supporting documentation)
• Must have one or more years of Customer Service experience
• You must be able to perform essential job functions

Preferred Qualifications:

• Experience with Service as a System (SAS) platforms (i.e. ESA, Salesforce)
• Experience with Customer Retention Management
• Experience with Case Management
• Experience with Ticketing

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information,