1st Shift - Customer Service/Administration
•Today
| Verified Pay check_circle | Provided by the employer$20 per hour |
|---|---|
| Hours | Full-time |
| Location | Grand Rapids, Michigan |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $2.07 per hour more than the average pay for similar jobs in your area.
$14.4
$20.00
$23.5
About this job
Job Description
Job Description
1st shift - Customer Service/Administration, $20/hr - Grand Rapids, MI
Come work for a company that has proudly served the graphic arts industry for over 60 years!
Preferred Qualifications:
- Assist with support for customer service for external and internal customers - answering phone calls, monitoring emails, entering and processing sales orders from hard copy and digital sources, creating and managing production orders
- Reviewing customer purchase orders to assure inventory availability and customer required delivery time can be met
- Monitor sale/production orders through the day to assure they are completed on schedule
- Assist Planning with purchase orders and coordinate delivery schedules as needed
- Assist accounting with accounts payable and receivable transactions
- Compile and organize info from various databases and spreadsheets to create daily reports
- Preparing reports and documents for daily production meetings - as well as attending meetings to address and advise on inventory or scheduling issues
- Update and maintain customer and product info in databases
Preferred Skills:
- Strong written and verbal communication skills with the ability to interact effectively with customers and suppliers at all levels of the organization
- Ability to work in a dynamic environment with focus on continuous improvement and constant change
- Ability to generate and format reports in Excel and Word
- Understanding of ERP/MRP systems and databases
- Understanding of the basics of accounting
- Ability to take initiative and drive closure to tasks and responsibilities
- Motivated self-learner
- 3-5 years’ experience in customer service/production planning or other administrative positions in a manufacturing environment
This position is responsible for supporting the administrative functions for our client. Responsibilities include; order processing and management, creating and distributing daily reports, responding to customer inquiries and support for our clients’ regional sites. The daily activities include: order entry from hard copy and digital sources, processing production and shipping transactions, compiling and organizing information for various databases and spreadsheets to create daily reports. The position will also assist all of our clients' sites in data entry/management or other administrative and clerical tasks. Get hired-in and enjoy the benefits offered such as health insurance, dental, and accrued PTO!
Let’s go to work! Apply online today or call our office at (616)242-9919.
Equal Opportunity Employer
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