Part-Time Customer Onboarding Representative
| Verified Pay check_circle | Provided by the employer$17-$22 per hour |
|---|---|
| Hours | Part-time |
| Location | Kaufman, Texas |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$19.50
$23.49
$38.11
About this job
Job Description
Job Description
Part-Time Customer Onboarding Representative – State Farm Agent Team Member
Amanda Verde – State Farm Agency | Kaufman, TX
Pay: $17–$22 per hour + commission | Part-Time
Do you enjoy helping people, building relationships, and making sure customers have a great first experience? Amanda Verde – State Farm Agency is looking for a friendly, organized, and customer-focused team member to help welcome new customers and guide them through the onboarding process.
In this part-time role, you'll help new customers get started with their insurance coverage, answer questions, follow up on next steps, and make the transition into our agency as smooth as possible. If you enjoy working with people and are interested in a role that combines customer service with sales opportunities, we'd love to hear from you!
What You'll Do
- Welcome new customers and help them get started with their State Farm insurance policies.
- Contact customers by phone, email, and other communication channels to follow up on onboarding needs.
- Explain basic policy information, documentation requirements, and next steps.
- Help customers navigate paperwork, account setup, and policy-related questions.
- Schedule appointments and coordinate with team members to ensure a smooth customer experience.
- Identify opportunities to help customers with additional insurance needs and connect them with the appropriate team member.
- Maintain accurate customer records and follow up on outstanding items.
- Deliver friendly, professional service that builds trust and long-term customer relationships.
What We're Looking For
- Strong communication and customer service skills.
- A friendly, professional approach and a genuine interest in helping people.
- Good organization, attention to detail, and follow-through.
- Comfort communicating with customers by phone and managing multiple tasks.
- Basic computer skills and the ability to learn agency systems.
- An active Texas Property and Casualty insurance license or the ability to obtain the required license.
- Previous customer service, administrative, sales, or insurance experience is helpful but not required.
- Spanish-speaking skills are preferred but not required.
Compensation & Benefits
- Hourly pay: $17–$22, depending on experience and qualifications.
- Commission opportunities in addition to hourly pay.
- Paid time off (PTO) and vacation.
- Part-time schedule with an opportunity to build insurance industry experience.
Why Join Amanda Verde – State Farm Agency?
At Verde Insurance Agency, helping people protect what matters most starts with personal service and strong relationships. Our agency serves individuals, families, and businesses with insurance options tailored to their needs.
You'll have the opportunity to make a difference in customers' first experiences with our agency while developing valuable customer service, communication, and insurance skills in a supportive team environment.
Ready to Apply?
If you're dependable, personable, and enjoy helping people feel confident about their insurance decisions, apply today to join Amanda Verde's State Farm team!
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