Operations Specialist

Location: Paramus, NJ
Pay Rate: $33.65–$35.10 per hour (equivalent to approximately $70,000–$73,000 annually)
Schedule: Monday–Friday, 9:00 AM–6:00 PM, with a one-hour lunch

We are seeking an organized, proactive, and collaborative On-Site Operations Specialist to support relationships with contract manufacturing partners and ensure smooth manufacturing operations. This role serves as a key link between internal teams and external manufacturing partners, helping maintain product quality, operational efficiency, and reliable service delivery.

Manufacturing Operations & Partner Support

• Serve as the primary on-site contact for assigned contract manufacturing partners.
• Support production, shipping and receiving, inventory management, and operational issue resolution.
• Coordinate packaging and formulation samples, artwork reviews, manufacturing specifications, and quality inspection standards.
• Communicate production updates, document changes, and operational requirements to manufacturing partners.
• Maintain accurate records and documentation in Salesforce or related business systems.
• Identify and escalate production delays, supply interruptions, quality concerns, and operational risks.

Quality Assurance & Compliance

• Collaborate with Quality Assurance, Regulatory, R&D, and manufacturing teams to maintain quality standards and compliance.
• Support investigations involving product deviations, nonconformances, customer complaints, audit findings, and out-of-specification results.
• Assist with change control processes involving formulations, packaging, raw materials, manufacturing processes, and specifications.
• Promote continuous improvement, quality ownership, and operational excellence.

Relationship Management

• Build strong working relationships with internal stakeholders and external manufacturing partners.
• Ensure timely communication, accurate documentation, and effective issue resolution.
• Coordinate cross-functional activities to support shared business objectives.

• At least 3 years of relevant experience in contract manufacturing, filling, blending, packaging, supply chain, or manufacturing operations preferred.
• Experience in cosmetics, beauty, personal care, consumer packaged goods (CPG), or a related industry is a plus.
• Bachelor's degree in Supply Chain, Engineering, Operations Management, Business Administration, or a related field preferred.
• Experience with Salesforce, SAP, Oracle, Dynamics, or similar ERP and reporting systems.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Ability to manage multiple priorities and work collaboratively across teams.
• Valid driver's license and ability to travel between the Paramus lab and local manufacturing facilities as needed.
• A proactive mindset and willingness to grow in manufacturing operations, quality processes, and supply chain management.

Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.