Program Manager: II

Employment Type: 1-year W-2 contract with potential to extend 
Schedule: Hybrid – Monday–Thursday onsite, Friday remote
Hours: Standard 8-hour workday (Core hours: 9 AM–4 PM)
Pay Rate: $65–$75/hour DOE

We are seeking an experienced Senior Program Manager to oversee the administration and operations of utility Demand Response programs. This role focuses on program execution, regulatory compliance, financial accuracy, cross-functional collaboration, and continuous process improvement.

• Manage daily operations of Demand Response programs, ensuring compliance with regulatory requirements and organizational objectives.

• Review and validate participant incentives, vendor payments, and program-related transactions.

• Collaborate with IT, Supply Management, Marketing, Policy, and other internal departments.

• Support regulatory filings, program design, and implementation activities.

• Monitor program performance, analyze data, and identify opportunities for process improvement.

• Provide guidance to program support staff and ensure a positive customer experience.

• Participate in a rotating weekend on-call schedule approximately once per month during Demand Response season (May–October).

• Bachelor's degree required.

• Experience in program management, project coordination, or utility program administration.

• Strong analytical, organizational, and problem-solving skills.

• Ability to manage multiple priorities and coordinate across departments.

• Excellent written and verbal communication skills.

• Experience with quantitative analysis, reporting, and stakeholder management.

• Experience with utility Demand Response, energy efficiency, or customer energy programs.

• Familiarity with utility regulatory requirements and compliance processes.

• Experience with program performance analysis, payment validation, and operational improvements.
  
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The TPS Group, www.tpsmithgroup.com, is a Certified Woman and Disabled Owned Diverse recruiting and staffing firm that is a trusted recruiting partner to top companies.