Customer Order support - B2B - On site

Location: Houston, TX 77040 (parking available) | Fully on-site

Schedule: 8:00 AM – 5:00 PM | Temp to Perm

Pay:  $21 p/h

Dress Code: Business Casual

Overview:

We’re seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. In this role, you’ll handle customer inquiries via phone and email, manage orders, and ensure a seamless customer experience from start to finish.

Key Responsibilities:

Respond promptly to customer questions via phone and email

Process orders, returns, and credits accurately

Check inventory, order status, and shipment tracking

Provide product information and pricing

Resolve customer issues efficiently and escalate as needed

Support internal teams and maintain accurate records in the system

Qualifications:

High school diploma or equivalent

3+ years of customer service or order management experience

Strong communication and problem-solving skills

Proficiency in Microsoft Office (Excel, Word, Outlook)

Experience using ERP or CRM systems preferred

AS400 experience is a plus

Benefits upon eligibility:

Competitive hourly pay

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Performance-based bonus opportunities

Join a supportive team that values professionalism, reliability, and exceptional customer care. Apply today to start your career with a company that puts people first.

We are a staffing company dedicated to connecting you with long-term career opportunities.