LTSS Service Care Manager

Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida -33420, 33401, 33402, 33407, 33409, 33417, 33419, 33480, 33422, 33403, 33404, 33408, 33410, 33430, 33438, 33459, 33476, 33493
Assignment Duration: 12 Months (Contract to hire)
Work Schedule: M-F 08 AM-5PM

Job Description:
Supports long-term services and supports members through field-based care management, including home visits, care-plan development, and coordination of services.

Background & Context:
Role requires field-based case management with high caseloads in a fast-paced environment supporting Long-Term Care Medicaid and related populations.

Key Responsibilities:
* Perform field-based case management including home visits
* Develop and manage care plans
* Manage caseloads of 50-70 members
* Complete all documentation in the system within 24 hours of completion
* Coordinate services and support members in a member-centric manner
* Work effectively in a fast-paced environment with new processes and programs

Candidate Requirements Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a Licensure Required: Drivers License Preferred: n/a

• Years of experience required
• Disqualifiers
• Best vs. average
• Performance indicators

experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments.

• 2+ years of Care Management experience (field experience is a must)
• Caseloads of 50,60,70 members - bonus if it is geriatric
• Long Term Care Medicaid experience
• Medicaid / Medicare experience
• Need to see experience being able to manage high case load
• Fast paced environment regarding new processes and programs
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
• All documentation must be within system within 24 hours of completion
• Experience with electronic medical health records
• Home Health Experience

Prefer experience working with TruCare which is the software the team uses


Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity

• Top 3 must-have hard skills
• Level of experience with each
• Stack-ranked by importance
• Candidate Review & Selection

1 Field based case management 2 Remote work 3 Experience working with geriatric population