Senior Billing and Collections Specialist

Position Overview:
This position is responsible for accurate/timely billing and monitoring Accounts Receivable functions including collection enforcement, identifying overdue accounts, contacting customers for payment, resolving billing issues and maintaining accurate financial records.

This is an on-site role working from our HQ office in Chatsworth, CA

Main Job Tasks and Responsibilities:

• Accurate and Timely invoice billing according to contractual requirements
• Process adjustments, credit memos and refunds.
• Prepare and submit monthly AIA G702/G703 progress billings, including lien waivers
• Submit pay applications via GC portals (e.g., Textura, GCPay, Procore) and meet billing deadlines
• Monitor accounts receivable and identify overdue accounts
• Send out monthly aging statement
• Investigate and resolve billing discrepancies
• Work with internal teams (finance, IT, managers) to gather information and resolve issues
• Contact customers by telephone and email, to follow up on outstanding receivable balances
• Identify State Sales Tax agency requirements and review exemption validity
• Enter and report daily sales to management and sales representatives
• Manage Certificate of Insurance Requests
• Knowledge of Pay Application creation

Qualifications:

• 3-5 years billing experience
• Highly proficient in QuickBooks (Customers, Sales Orders, Invoices, Payments)
• Highly proficient in Microsoft Office (Outlook, Work, Excel)
• Experience with Docusign
• Experience with Paypal Payflow Processing
• Experience with AIA G702/G703 forms and GC portals (Textura, GCPay, Procore)
• Excellent organization and follow up skills
• Attention to detail and accuracy
• Must thrive in a fast-paced environment
• Demonstrates ability to plan, organize, and multitask
• Excellent written and verbal communication skills
• Professional level integrity required, confidentiality

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