Life Skills Staff - weekend overnights

JOB TITLE  Supporting Services Team Members:  Life Skills/Residential Services

Mid-barrier Services

FSLA STATUS Full   

SCHEDULED HOURS  24/7, 365 Residential Men and Women’s home

12 hour - weekend/night shifts Friday-Sunday

COMPENSATION RANGE: $17.50 per hour

REPORTS TO    Manager, Life Skills/Residential Services 

JOB RESPONSIBILITIES  Team Members for the mid-barrier shelter program at C-U at Home are responsible to create and manage a safe and healthy residential space for our community’s most vulnerable residents.  

SPECIFIC RESPONSIBILITIES:

• Possess a genuine compassion for and desire to serve the homeless and those in need
• Monitor residents and enforce rule to ensure safety, general health, and wellness
• Maintain a peaceful, safe, and comfortable environment
• Provide conversation should the need arise and direct guests to appropriate services
• Maintain confidentiality, strictly guarding all guests’ privacy
• Remain calm under pressure and practice appropriate de-escalation techniques
• Ensure guest safety by contacting appropriate first responders as necessary
• Ensure that situations that jeopardize the safety of the homes and its guests are handled appropriately including ensuring guests are not using drugs, alcohol, or weapons on the premises
• Handle crisis situations in a calm manner, communicating with Manager for guidance and/or direction when necessary
• Maintain organization of all data, documents and necessary records and paperwork; including but not limited to incident reports and case notes in case management software.

 POSITION QUALIFICATIONS:

• Associate degree in Human Services or related field desired and/or life experience
• 2+ years past experience working with homeless adults or clients with substance abuse and/or mental health concerns
• Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drug users and people with mental illness and other disabilities.
• Ability to work with de-escalation techniques, conflict resolution and emergency response.
• Ability to maintain confidentiality and confidential information
• Good judgment and flexibility
• Strong attention to detail and organizational skills
• Strong verbal and written communication skills
• Working knowledge of Microsoft and Google tools and database technology tools
• Ability to relate effectively to diverse groups of people from all social and economic segments.
• CPR/First Aid certification preferred