Import Operator - 21450

Entry-Level Import Operator – Mandarin Speaking

Employment Type: Full-Time
Pay: $20–$24 per hour, depending on experience
Language Requirements: Mandarin and English

Start Your Career in International Logistics!

Are you a recent college graduate who speaks Mandarin and English and is interested in building a career in international logistics? Our client, an established freight forwarding company, is seeking a motivated, organized, and customer-focused Entry-Level Import Operator to join its team.

This is an excellent opportunity for a recent graduate or early-career professional looking to gain hands-on experience in international shipping, import operations, and supply chain logistics. Previous freight forwarding or import experience is a plus, but it is not required. Our client is willing to train someone with the right attitude, strong computer skills, excellent customer service abilities, and a genuine desire to learn.

Key Responsibilities

• Provide excellent customer service by responding to customer inquiries and providing timely shipment updates.
• Enter shipment information accurately into internal systems and maintain organized records.
• Communicate with customers, overseas agents, shipping carriers, customs brokers, and transportation providers.
• Track shipments and follow up on delivery schedules to help ensure timely arrivals.
• Assist with reviewing shipping documents and verifying information for accuracy.
• Help coordinate customs clearance, trucking, and other transportation arrangements.
• Prepare freight invoices and assist with basic billing documentation.
• Monitor shipment progress and help resolve delays, discrepancies, or other service-related issues.
• Provide administrative and operational support to the import team.
• Develop an understanding of international shipping procedures, import documentation, and freight forwarding operations.

Qualifications

• Bachelor’s degree required, preferably in International Business, Supply Chain Management, Logistics, Business Administration, or a related field.
• Fluent in Mandarin and English, with strong written and verbal communication skills in both languages.
• Excellent customer service and interpersonal skills, with a professional and helpful approach.
• Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel.
• Excellent attention to detail, accuracy, and organizational skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Reliable, punctual, proactive, and eager to learn.
• Comfortable communicating with customers and coordinating with multiple parties.
• Previous internship or work experience in logistics, international business, customer service, or administration is a plus, but not required.
• Must be legally authorized to work in the United States.

Ideal Candidate

Our client is looking for someone who wants more than just an entry-level job—they want to build a long-term career in international logistics. The ideal candidate is a recent graduate or early-career professional who enjoys working with people, solving problems, using technology, and coordinating details to keep things running smoothly.

If you are bilingual in Mandarin and English, have a college degree, and are excited to learn how international shipments move around the world, we encourage you to apply!

Pay Range: $20–$24 per hour, depending on experience.

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.