Customer Service Representative

Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position for a Customer Test Center Administrator" onsite in Ann Arbor, MI 30-40hrs a week. Candidates must have office experience, assisting walk in visitors and great computer skills. Must be able to work Saturdays. Pays $18/hr.

RESPONSIBILITIES
Maintain and apply expert knowledge of test center policies, practices, and procedures
Greet examinees and verify identification
Register and prepare candidate scorecards
If applicable, digitally scan and record candidate fingerprint identification
Continuously monitor candidates as they complete exams
Resolve or report candidate issues with urgency
Secure all computer software in the test center at all times
Reboot computer servers and reset passwords as necessary
Report any occurrences outside company guidelines to corporate management
Ability to be flexible with scheduling based on Prometric capacity requirements
Perform other duties as assigned

EXPERIENCE
1-2 years customer service-related experience required

SKILLS
Ability to communicate with candidates effectively and with professionalism and authority 

PHYSICAL JOB REQUIREMENTS
Capable of lifting up to 40 pounds
Ability to remain in a stationary position for extended periods of time while administering exams
Ability to perform periodic walk-through.Customer Service