BFSI ServiceNow Presales Lead

Help financial-services organizations turn complex business challenges into practical ServiceNow solutions. Cadreforce is recruiting for a global technology services and consulting client seeking a presales leader who combines platform depth, advisory skills and a commercial perspective.

What you will do

• Lead ServiceNow presales and solution development for banking, financial services and insurance opportunities, spanning enterprise functions and front-, middle- and back-office operations.
• Develop customer-specific solution strategies and value propositions; prepare and present responses to proposals and proactive opportunities.
• Build and manage an opportunity pipeline and work toward total contract value targets.
• Bring together customer-facing teams, technology specialists and delivery leaders to shape integrated solutions.
• Develop solution materials and success stories, advise strategic customers and participate in delivery governance.
• Collaborate with ServiceNow partner and field-sales teams on joint pursuits and customer engagement.

What you bring

• 10+ years of IT experience, including 5+ years in the ServiceNow ecosystem and 2+ years in presales and solutions.
• Deep knowledge of the ServiceNow platform, greenfield and re-platforming implementations, and operating models such as managed service provider/direct and centralized/federated approaches.
• Extensive non-IT product experience such as HRSD, CSM, IRM, SecOps or FSO, alongside an ITxM background such as ITSM, ITOM or ITAM.
• ServiceNow certification and accreditation, with relevant consulting/advisory experience.
• Understanding of AI, generative AI and agentic AI architectures and use cases; familiarity with competing or adjacent enterprise products.
• Knowledge of SaaS offerings, business models and alliances; ability to collaborate across a matrix and an onshore/offshore model.

Preferred background

• Banking, financial services or insurance background.
• Additional depth across ServiceNow non-IT products, CMDB, Discovery, AIOps, ITAM or enterprise architecture.
• Strong ServiceNow consulting and advisory experience.

Location and compensation

Full-time. Edison, New Jersey, hybrid. The hiring team will also consider candidates seeking remote work. Travel: approximately 25%.

Annual salary: $153,600–$237,200 USD.

An 8% bonus is identified in the recruiter's role brief; detailed eligibility and terms will be discussed during the process.

Apply

If this opportunity connects with your experience and career goals, apply with your updated résumé. Cadreforce will review your background and discuss the role and next steps with you.