Housing Case Manager

AIM is seeking a Housing Specialist to join our mission-driven organization. Our growing team is offering a full benefits package that includes: 
Medical, Dental, Vision Insurance Options
Life insurance 
403(b) with matching 
Generous Paid Time Off

A culture of work/life balance

Position Snapshot:   The Housing Specialist assists eligible unhoused individuals by connecting them with housing opportunities, conducting intake, building individualized care plans, monitoring housing needs, and providing ongoing supportive services in coordination with the individual’s other providers. All services are recovery-focused, trauma-responsive, and person-centered. The Housing Specialist will co-manage an assigned Housing First caseload of approximately 20 participants across two counties, with caseload distribution based on program needs.

Candidate Requirements need to include:

• Bachelor’s degree in social work, gerontology, human services, or a related social science field, plus 2-5 years of experience as a service coordinator or case manager; OR
• Associate’s degree in human services or social work, plus 8 years of applicable experience; OR
• A documented combination of education and experience that demonstrates the knowledge, skills, and abilities necessary to perform the essential functions of this position.
• Knowledge of community resources available in Chemung and Steuben counties.
• Comprehensive knowledge of OMH programs and guidelines.
• Valid, unrestricted NYS driver’s license required; this position requires regular travel throughout Steuben and Chemung Counties to conduct home visits and other community-based appointments. Candidate must have reliable transportation and be willing to travel as needed to fulfill job responsibilities.
• This is a field-based position, combining remote/home-office work with regular community-based service delivery, including home visits. Candidates must be comfortable working independently in varied settings (client homes, community locations, and remote/home office) and able to adapt their schedule to meet client and program needs.

Candidate Knowledge/Skills/Abilities:

• Networking and building rapport with unhoused individuals and those with mental health diagnoses, preferably in a service-arrangement capacity.
• Demonstrates ability to respect individual/family diversity and maintain confidentiality.
• Demonstrates ability to work as a team member.
• Knowledge of and ability to work collaboratively with providers and county/community health and human services.
• Ability to demonstrate excellent communication skills both oral and written as well as strong interpersonal skills.
• Proven ability to work independently and to manage time appropriately.
• Strong organizational skills.
• Computer literate. Must be able to pass computer documentation competency testing for all software platforms used within the program.
• Passion, integrity, and a mission-driven, self-directed work ethic.