Lead Institutional Services Automation Quality Control Analyst

Overview

Are you ready to join a growing team?

CTG is seeking a Lead Institutional Services Automation Quality Control Analyst for our client.

Location: Wilmington, DE
Duration: 12 months

Primary Responsibilities:

• Lead QA automation, test automation, and quality control for Institutional Services applications.

• Design, develop, and maintain UI, API, integration, functional, performance, and automated test frameworks.

• Develop automation scripts using Appian and related testing tools.

• Create and manage test cases, requirements traceability, and test execution using Zephyr.

• Integrate automated testing into CI/CD pipelines and Agile/SDLC processes.

• Translate business requirements and acceptance criteria into automated test scenarios.

• Partner with Developers, Engineers, and Product Owners to identify defects and improve application quality.

• Support test data, environment management, performance/load testing, and automation metrics.

• Evaluate AI-assisted testing tools and automation practices to improve test coverage and efficiency.

• Communicate test results, coverage, defects, risks, and quality status to stakeholders.

Scope of Responsibilities:

• Lead test automation strategy, framework development, QA analysis, and business process validation.

• Ensure comprehensive functional and non-functional test coverage and continuous quality improvement.

Supervisory/Managerial Responsibilities:

• No supervisory responsibilities.

Education and Experience Required:

• Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent experience.

• 5+ years of experience in QA, Quality Assurance, Quality Control, Software Testing, or Test Automation.

• Strong experience with automation frameworks, UI/API testing, test scripting, CI/CD, Appian, and Zephyr.

• Experience with Agile/Scrum, SDLC, business process validation, and defect management.

Education and Experience Preferred:

• Experience with performance, load, security, and integration testing.

• Financial services or banking experience.

• Experience with AI-assisted test automation.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!