Business Office Manager

Job description:

Overview

We are seeking a dynamic and highly organized Business Office Manager to lead the administrative and operational functions within our healthcare practice. This pivotal role combines healthcare management expertise with strong office administration skills to ensure seamless clinic operations, compliance with healthcare regulations, and exceptional patient service. The ideal candidate will thrive in a fast-paced environment, demonstrating leadership in managing teams, financial oversight, and adherence to industry standards. Join us to make a meaningful impact on patient care while fostering an efficient and compliant practice environment.

Duties

Oversee daily clinic operations, including scheduling, patient flow, and administrative workflows to optimize efficiency and patient satisfaction
Manage financial activities such as budgeting, medical billing, coding, and revenue cycle management using EMR/EHR systems like Eaglesoft and Dentrix
Supervise healthcare staff including medical administrative support, nursing personnel, and office staff to promote teamwork and high performance
Ensure compliance with healthcare regulations including HIPAA, JCAHO standards, and health regulation policies through rigorous monitoring and staff training
Maintain accurate medical records and electronic health records (EHR) management while safeguarding patient confidentiality
Coordinate human resources functions such as hiring, onboarding, performance evaluations, and staff development initiatives
Implement practice management strategies that enhance operational workflows, patient management software utilization, and managed care processes
Requirements

Proven experience in medical office management or healthcare practice management with a strong background in clinic or dental office environments
Demonstrated supervisory experience leading healthcare teams effectively across multiple disciplines
Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, and other patient management software; familiarity with electronic health records systems is essential
Extensive knowledge of healthcare regulations including HIPAA compliance, health policy standards (e.g., JCAHO), and utilization management protocols
Strong fiscal management skills encompassing budgeting, financial reporting, medical billing, and revenue cycle oversight
Excellent managerial communication skills coupled with customer service orientation to foster positive relationships with patients and staff alike
Ability to navigate complex medical terminology, medical records systems, and healthcare administrative procedures confidently
Critical care or acute care experience is preferred; familiarity with managed care models enhances effectiveness in this role
Competence in Microsoft Office Suite for reporting and documentation purposes; understanding of health regulation policies is vital
Bilingual a plus
Join us as a Business Office Manager where your leadership will drive operational excellence in a vibrant healthcare setting. Your expertise will support our mission to deliver outstanding patient care while maintaining compliance and fostering a positive work environment. We value proactive professionals ready to elevate our practice through innovation, dedication, and exceptional management skills.