Claims Senior Professionals

Claims Senior Professional (Senior Personnel)

Tasks

• Performs the deposit-insurance and creditor-claims work: analyzes deposit accounts and calculates insured/uninsured amounts; conducts depositor interviews; processes loan offset requests and pass-through coverage files; posts transactions in CAS-DI.
• Builds and researches the creditor list from the failed bank's books and records; logs filed claims in CAS-NDC; screens for deficiencies and invalid claims; recommends allow / partially allow / disallow within FDIC parameters; generates and mails notices and determinations.
• Responds to depositor and claimant inquiries by phone, email and live chat; prepares routine reports and forms.

Minimum qualifications (RBOA §4.2.10 – verbatim)

• Two (2) years of bank operations experience or two (2) years previous claims processing or accounts payable experience. Knowledge of FDIC deposit insurance rules and regulations a plus.
• Ability to carefully follow written and/or verbal directions; requiring minimal supervision beyond initial explanation.
• Ability to calmly, accurately and effectively communicate with individuals at all levels in a highly-charged environment.
• Proficiency in Microsoft Office – Excel, Word, Teams, Outlook – and ability to quickly learn FDIC Claims Department data processing systems.
• Skill in the preparation of routine reports and forms.

Who to look for

• Bank deposit operations, branch operations, wire/ACH, item processing, loan servicing or BSA/AML staff with 2+ years; accounts payable specialists; insurance, HUD/FHA or investor claims processors; prior FDIC/RAS claims contractors (SolomonEdwards, Corvus, Cushman & Wakefield alumni). Mortgage underwriting alone does not meet the test.