Case Consultant

Rutter Mills LLP, a leading personal injury law firm in Hampton Roads, is seeking a committed and client-focused Case Consultant to join our Front End Department. This role plays an important part in the firm’s success and reputation by serving as a first point of contact for potential clients and helping create a professional, compassionate, and positive intake experience.

Schedule: Full-time Monday through Friday

Location: On-site in Norfolk, Virginia

Are you a highly committed individual seeking a career in the legal industry? Our Front End Department offers a unique perspective into the firm and plays a critical role in its success and reputation. As the face and voice of Rutter Mills, Case Consultants create positive first impressions and support current and potential clients through the intake process with professionalism, empathy, and attention to detail. We are seeking someone who thrives in a fast-paced, team-oriented environment and is committed to exceptional client service. The ideal candidate is great on the phone, personable, and an empathetic, attentive listener. 

Rutter Mills LLP is a well-established and highly regarded personal injury firm with offices throughout Hampton Roads. Our Front End Department plays a vital role in the firm’s success and reputation, serving as the first point of contact for many current and potential clients.

We are also committed to giving back to the community through partnerships with local nonprofits and youth sports organizations, contributing time, resources, and support to the communities we proudly serve.

As our firm continues to grow, this role offers strong long-term career potential, including opportunities for professional development, increased responsibility, and advancement within the firm.

Apply today to join a firm where your work directly impacts client outcomes and case success.

Staffing Agencies: Rutter Mills manages recruitment internally and does not accept unsolicited candidate submissions or recruiting services from staffing agencies or third-party recruiters. Please refrain from contacting our firm regarding open positions.