Hotel Night Auditor

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Make sure every hotel guest has a pleasant stay
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

• Some college is preferred but a high school diploma or equivalent is required
• Excellent customer service and communication skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Flexible overnight hours are required
• Must be computer proficient; experience with accounting or reservation software is a bonus

About Company

We're off I-95, six miles from downtown Fayetteville. Fayetteville Regional Airport FAY, Cape Fear Botanical Gardens, Crown Coliseum, Fayetteville State University, and the Airborne and Special Operations Museum are all within a 15-minute drive. Fort Bragg is 16 miles away. We offer event space, a restaurant, a fitness center, and an outdoor pool.