Bilingual Case Manager-Homeless Program

1. Provide strength-based Case management and service coordination to assist clients in obtaining permanent housing and a stable income. Complete Case notes, 5x5 assessments, HAI and Care Plans.
2. Assist clients with employment resources and/or financial entitlements. CalWORKs, GR, CBEST)
3. Conduct intake assessments with new residents.
4. Monitor, implement and enforce applicable program policies related to the TLS contract.
5. Utilize evidence-based practices such as Housing first, Motivational Interviewing, Critical time intervention and Harm reduction models.
6. Gain and maintain a comprehensive knowledge of CHAMP AND HMIS.
7. Complete all data entry requirements for CHAMP, BC Portal AND HMIS per contract requirements.
8. Assist Program Manager with contract related reports.
9. Gain information and maintain documentation, quality control checks and file audits for existing case load and case management files.
10. Development of Care plan for each resident, monitoring and updating as required.
11. Ensure HIPAA compliance regarding all client matters.
12. Provide follow up case management for residents at 1, 2, 4 and 6 months following successful discharges. 
13. Assist new residents to access financial entitlements and health care, providing advocacy when necessary.
14. Assist new residents to access appropriate psychological and substance abuse care if needed.
15. Maintain a current file of appropriate community resources for staff use.
16. Network with outside appropriate agencies. (SPA 7)
17. Complete periodic reports as required by The Salvation Army and funding agencies.
18. Understanding of local and federal housing programs, including Rapid re-housing, Flexible housing subsidy pool, Tenant based rental assistance, Section 8 and other housing programs.
19. Attend weekly case management meetings to update the team concerning service plan progress and emerging needs. 
20. Maintain positive working relations with HSH and LAHSA representatives, volunteers, and all agencies providing services to residents.
21. Drive clients to housing appointments.
22. Conduct monthly home visits with each client on case load.
23. Other duties as assigned by the management team.

1. College Degree or Minimum of 3 years’ experience working with low-income and/or homeless individuals and families. Bachelor of Arts in Social Work preferred.
2. Must possess a Valid Class C California Driver’s License.

1. Minimum of 3 years’ experience working with low-income and/or homeless individuals and families.  
2. Must be able to pass a criminal background check.

If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures

Great working environment.