CSR- Customer Service Representative

We are seeking a CSR- Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Structured training and quality-focused systems are provided to support long-term performance and success.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Strong verbal communication and interpersonal skills

Brand Bloom Services Inc. was founded with a single mission: to bring back the human touch in marketing. In a world dominated by clicks and impressions, we believe the most impactful connections still happen directly—between people.

​What began as a small outreach team has grown into a cross-state direct marketing agency with offices in Fresno and Toledo, California, and active campaigns across California and Ohio. We work on behalf of some of the most forward-thinking brands to put their products and services directly into the hands of the customers who need them.

​We’re not just marketers—we’re representatives, relationship-builders, and results-driven professionals who take pride in helping businesses grow one real conversation at a time.