Senior Business Analyst

Senior Business Analyst – Process Improvement

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Location: 100% Remote

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Duration: 10+ Month Contract

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Certification / Experience

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• Lean Six Sigma Black Belt with 3–4 years of business process improvement experience, OR
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• Lean Six Sigma Green Belt with 15+ years of experience driving transformation and process improvement initiatives.
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We are seeking an experienced Senior Business Analyst to support business process improvement and transformation initiatives within a large higher education environment. This role will partner with business, administrative, and technology stakeholders to improve processes, support system implementations, and drive organizational change.

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The ideal candidate will have strong experience in process improvement, requirements gathering, UAT, root cause analysis, stakeholder management, and change management.

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Key Responsibilities

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• Lead business process improvement and transformation initiatives to improve quality, productivity, cost, and cycle time.
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• Gather business requirements and perform UAT for HR, Finance, and workflow system implementations.
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• Conduct root cause analysis, identify process pain points, and facilitate process improvement sessions.
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• Partner with business, administrative, and technology teams across the organization.
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• Manage stakeholder engagement and gain buy-in for process and system changes.
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• Identify risks and issues and develop appropriate mitigation plans.
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• Evaluate user readiness and support organizational change initiatives.
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• Define and track success metrics and process improvement outcomes.
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• Provide clear project status updates, reports, and presentations to leadership.
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Required Qualifications

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• Strong experience in business process improvement and transformation.
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• Experience with requirements gathering and User Acceptance Testing (UAT).
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• Strong root cause analysis and process improvement skills.
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• Experience supporting HR, Finance, or workflow system implementations.
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• Strong stakeholder management, facilitation, communication, and presentation skills.
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• Experience supporting large-scale organizational change initiatives.
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• Familiarity with project management approaches, tools, and project lifecycle activities.
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