Reimbursement Specialist [MOW]

Turn your healthcare billing expertise into immediate community impact with the Visiting Nurse Association of Texas.

At the Visiting Nurse Association of Texas (VNA), our Meals on Wheels program delivers vital nutrition and independence to homebound seniors across North Texas. We are seeking an experienced Biller/Collector to take direct ownership of assigned accounts throughout the entire revenue cycle—from initial billing through final reimbursement.

This is not simply a claim-entry role; you will actively manage collections, track aged accounts, resolve denials, and partner across teams to ensure our mission remains fully funded.

We offer a competitive salary with mileage reimbursement and a comprehensive benefits package, including medical, dental, vision, and short- and long-term disability coverage. Employees also receive a 401(k) with a 6% company match and two-year vesting, generous PTO with six paid holidays and flexible days, professional development and education reimbursement opportunities, and the support of a mission-driven work environment.

How You'll Make an Impact:

• Accurate Billing & Submissions: Verify eligibility, authorizations, units, and HCPCS codes to submit clean electronic claims, billing files, and invoices for assigned payers.
• Active Collections & Follow-Up: Work assigned accounts receivable monthly with an emphasis on aged accounts, following up with Medicaid managed care plans, government programs, and third-party payers.
• Denials & Discrepancy Resolution: Research and resolve claim rejections, underpayments, authorization barriers, and appeals.
• Reconciliation & Documentation: Reconcile billed services, payments, and adjustments, maintaining clear documentation of all collection activity and payer interactions.
• Cross-Department Support: Collaborate with Intake, Operations, and Accounting to resolve billing barriers, and cross-train to support hospice billing as needed.

What We’re Looking For:

• Education: High school diploma or GED required; Associate degree in Healthcare Administration, Medical Billing, Accounting, or a related field preferred.
• Experience: 3–5 years of healthcare billing and collections experience required.
• Payer Knowledge: Strong accounts receivable background working with Medicaid, managed care organizations, grants, and third-party payers.
• Systems & Coding: Knowledge of HCPCS codes, modifiers, and electronic claim submission. Experience with TMHP, Availity, Molina, Superior, or MatrixCare is a strong plus.
• Hospice Billing: Prior hospice billing and collection experience is preferred.
• Requirements:
  • Ability to successfully pass background check.

Apply today to bring your revenue cycle expertise to a purpose-driven mission!

Visiting Nurse Association (VNA) is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are made based on business needs, job requirements, qualifications, and individual merit.

VNA does not discriminate against applicants or employees on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. 

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, discipline, termination, and all other terms and conditions of employment. 

VNA prohibits harassment, discrimination, and retaliation against any individual who reports concerns, participates in an investigation, or exercises rights protected by law. Employees who believe they have experienced or witnessed discrimination, harassment, or retaliation are encouraged to report their concerns through the Company's reporting procedures so they can be promptly investigated and addressed.

VNA will provide reasonable accommodations to qualified individuals with disabilities and, where required by law, for sincerely held religious beliefs or practices.