Holiday Help Needed! Client Service- Appointment Setter- Hiring Now

We are seeking a Client Service- Appointment Setter- Hiring Now to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

MSA, INC. is dedicated to providing the highest level of customer service available to area customers. MSA, INC. strives to create a positive and enthusiastic work environment, where all personnel realize that a positive attitude and good work habits have the largest impact on individual and team success. MSA, INC is committed to developing people under “Global OPS Program” and providing the opportunity for advancement and growth.