Police Communications Operator

THE POSITION

Are you ready to step into a fast-moving communications role that supports law enforcement across Pennsylvania? The Police Communications Operator position with the Pennsylvania State Police (PSP) places you at the center of vital public safety operations. This enhanced opportunity allows you to strengthen your skills, gain important new ones, and contribute to the core values that guide the PSP. In this role, you help troopers respond quickly and accurately to calls for assistance. Join a team where your focus, steady judgment, and dedication make a real difference each day.

DESCRIPTION OF WORK

This position plays a key role in receiving, sharing, and maintaining public safety information for troopers across the Commonwealth. The work supports law enforcement by ensuring quick, accurate communication during both routine and emergency situations. As a Police Communications Operator, you will perform the following duties:

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment,40-hour work week
• Work hours involve rotating shifts, which include weekends and holidays.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or
• Two years of experience using computer systems for entering, updating, and retrieving information; or
• Completion of 60 college credits; or
• An equivalent combination of experience and training.

Special Requirements:

• You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirements:

• One year of experience receiving calls from the general public and county 911 operators regarding emergency and non-emergency police issues.
• One year of experience in dispatching police, fire, or ambulance services for emergency response
• You must be able to perform essential job functions.

Legal Requirements:

• This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on