Facilities Operations Technician V, General

Purpose:
Senior, multidiscipline technician supporting the reliability, safety, and lifecycle performance of integrated critical-facility systems. 

Primary responsibilities: 

• Lead complex troubleshooting, incident investigation, and root-cause analysis 
• Improve standards and procedures across electrical, mechanical, cooling, controls, and supporting infrastructure 
• Guide upgrades, retrofits, major maintenance, expansions, and commissioning 
• Improve work documentation, including procedures, drawings, one-lines, settings, and test plans 
• Coordinate vendors, service providers, engineering teams, construction partners, and site operations 
• Review technical documentation and strengthen consistency across sites 
• Mentor technicians and improve team troubleshooting and execution discipline 
  

Ideal background: 

• Extensive mission-critical facilities experience 
• Advanced expertise in at least one major infrastructure domain 
• Broader understanding of integrated electrical, mechanical, cooling, and controls systems 
• Ability to lead complex technical work and support critical operational decisions 
  

Preferred qualifications: 

• Journeyman or Master Electrician, advanced HVAC/mechanical credential, or comparable trade qualification 
• NFPA 70E 
• EPA Section 608 where applicable 
• OEM training in power, HVAC, controls, or building systems 
• NICET or similar technical certifications 

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What is this person? 

The General IC5 is the senior all-around critical facilities expert for the data center. Unlike the Electrical IC5 or Mechanical IC5, they aren't limited to one specialty. They should have deep expertise in at least one area, but also understand how power, cooling, mechanical equipment, controls, and other infrastructure work together. 

They’re brought in for complex problems, outages/incidents, root-cause analysis, major maintenance, upgrades, expansions, and commissioning. 

This is NOT a general maintenance technician. You want someone with extensive mission-critical facilities experience who understands the bigger picture and can lead technical troubleshooting across multiple systems.