Business Systems Specialist

Business Systems Specialist | Temporary position $30/hr. | Hybrid West Chester, PA

We are seeking a detail-oriented Business Systems Analyst for a temporary opportunity supporting a department focused on mental health and intellectual and developmental disabilities services. This role will help improve organizational efficiency by enhancing data collection, analysis, reporting, and information-sharing processes.

The ideal candidate has strong analytical skills, advanced Excel proficiency, and experience improving data systems and workflows. This position will work with various stakeholders to identify needs, develop more efficient processes, analyze data, and create reports that support informed decision-making.

Schedule: 20–37.5 hours per week
Work Arrangement: Hybrid
Assignment Duration: Through the end of December 2026

A day in the life of a Business Systems Analyst

·       Collaborate with stakeholders to understand data collection, tracking, and reporting needs.

·       Evaluate existing data collection and analysis processes and identify opportunities to improve efficiency and reduce duplication.

·       Develop and improve systems for collecting, organizing, and analyzing data related to performance measures.

·       Support the development of data tracking processes that improve billing accuracy and revenue collection.

·       Improve methods for communicating with consumers and their supporters, including collecting and analyzing satisfaction feedback.

·       Research free and low-cost technology solutions and recommend tools to improve departmental efficiency.

·       Identify opportunities to use HIPAA-compliant artificial intelligence tools to streamline processes.

·       Analyze data and prepare reports for department stakeholders.

·       Assist with developing, distributing, and analyzing surveys.

·       Train staff on new and revised data collection, analysis, and reporting systems.

·       Perform other related duties as assigned.

Requirements for the Business Systems Analyst position

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field preferred.
• Strong data analysis, data integration, and problem-solving skills.
• Advanced proficiency in Microsoft Excel, Word, and Outlook.
• Experience with SQL and Visual Basic preferred.
• Strong online research skills and the ability to learn new databases and software quickly.
• Familiarity with artificial intelligence tools and their practical applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality when handling sensitive information.
• Strong interpersonal skills and the ability to work effectively with stakeholders.

Additional Requirements

·       Candidates must be able to obtain and maintain the required Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Clearance, and FBI Criminal History Clearance.

EOE employer

IND123