Payroll Clerk / Staffing Supervisor

Job Description: Payroll Clerk / Staffing Supervisor

Essential Job Functions and Responsibilities

1. Payroll Processing: Independently and accurately collect, review, and enter weekly payroll information for Goodwill Staffing Services in coordination with the Accounting Department. Research, identify, and resolve payroll discrepancies promptly to ensure accurate and timely employee compensation.
2. Billing and Invoicing: Independently and accurately collect, review, and process weekly billing for Goodwill Staffing Services. Verify employee hours, billing rates, and supporting documentation to ensure accuracy. Research and resolve billing discrepancies and coordinate with the appropriate departments or customers as needed.
3. Recruitment and Staffing: Develop and maintain effective recruiting sources to support current and future staffing needs. Recruit, interview, screen, and evaluate applicants to identify qualified candidates for temporary job assignments.
4. Temporary Placement Coordination: Match qualified personnel with available temporary job assignments based on customer requirements, job qualifications, availability, and scheduling needs. Coordinate placements and communicate assignment details to employees and customers.
5. Customer Service and Business Development: Provide professional, responsive customer service to retain existing customers and attract new business. Support business growth by receiving customer orders, conducting arrival and quality control calls, maintaining customer relationships, and identifying opportunities to meet additional staffing needs.
6. Employee Data Management: Accurately enter and maintain temporary employees' information in Caseworthy and other applicable systems. Ensure employee records and documentation are complete, current, and maintained in accordance with established procedures.
7. Administrative Support and Reporting: Maintain accurate records related to payroll, billing, staffing, and employee placements. Assist with required reports, documentation, and other administrative duties necessary to support the daily operations of Goodwill Staffing Services.

Skills and Minimum Qualifications

• Prior experience working collaboratively in a team-oriented environment.
• Strong attention to detail and a high degree of accuracy when handling payroll, billing, and employee records.
• Proficiency in Microsoft Office, particularly Excel spreadsheets.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
• Ability to maintain confidentiality when handling employee, payroll, billing, and other sensitive information.
• Strong customer service skills and the ability to establish and maintain positive working relationships.
• Ability to identify discrepancies, research issues, and implement appropriate resolutions.

Preferred Qualifications

• Previous experience with payroll processing, billing, invoicing, or accounts receivable.
• Experience in recruiting, staffing coordination, or human resources administration.
• Familiarity with employee management systems, including Caseworthy, or the ability to learn new software applications.
• Experience maintaining accurate records and preparing operational reports.