North Carolina Certified Peer Support Specialist

Job Summary:

Provides individualized supportive services in a Peer Support run and managed recovery community center, and promotes individual self-determination and decision-making to individuals with Mental Health or Substance Abuse challenges. Certified Peer Support Specialists also provide essential lived expertise to promote a culture in which each individual’s path to health and wellness is recognized, understood, respected and honored. This position may serve as an advocate for the person(s) supported, and is positioned in administration and administrative duties while available to individualized support for participants dropping in to the center. 

Performs a wide range of tasks to assist the people supported in regaining control over their own recovery processes. These connections are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Functions as a role model of competency in recovery and ongoing coping skills.We are seeking a North Carolina Certified Peer Support Specialist with a minimum of 1 year on CPSS employment experience.

Job Responsibilities:

• Provides administrative support through the Peer Support role and lens, such as:

  • Being the first point of contact for in-person walk-in participants

  • Answer and direct phone calls

  • Assist company leadership as needed

  • Data input and upkeep

  •  Administer intakes for new participants as they enter the program.

  • Facilitate peer-evidence-based support groups for participants

  •  Be informed of estimated release dates for program participants and offer

  • assistance within 24 hours of release (if on a weekday).

  • Proficient in managing office workflow

  • Meeting with participants to support and help navigate community and recovery resources

  • Working knowledge of office equipment like printers and fax machines

  • Proficient in MS Office

  • Assisting in peer support groups in person and online

  • Maintaining company/office supplies

  • Maintain office calendar of events

  • Meeting planning and notetaking

  • Supporting participants in daily decision making and resolution of minor problems

  • Fostering participant development of healthy relationships by encouraging participation in community activities

  • Occasional project work

  • Minimal house keeping

  • Observing behavior and evidence of general well-being and discussing observations with the participant while encouraging participants to return for additional support.

  • Modeling effective coping and self-help techniques to individuals or groups of participants

  • Providing options for participants on empowerment skills and successful community living

  • …and other duties as assigned.

Successful candidates of the Peer Support Specialist role are able to work with other provider agencies and community supportive services with a focus on ensuring successful recovery and overall mental health for participants, as they define it.

Education, Licensure, and Experience required for the position include:

Must meet the requirements of NC Certified Peer Support Specialist

• High School Diploma or GED or equivalent

• 1 year of experience working with persons with the population supported

• Certified as a Peer Support Specialist or 1 continuous year as a current or former recipient of treatment (including mental health/substance abuse treatment or diagnosis) and eligibility for certification as Peer Support Specialist by the governing agency

• Must complete a minimum of twenty (20) hours of training specific to the required components of the specific service definition including crisis response within the first 90 days of employment

• Valid drivers’ license and automotive insurance

• CPR, first aid, NCI and/or role related certification, a plus

We offer the following benefits to employees:

• Paid Time Off (full-time employees only)

• Vacation Days

• In house training equaling up to 20 contact hours for NCCPSS recertification

• Working in a fully Peer Support run and managed company and the healthy and exciting peer culture associated with this team!

If you are ready to make a difference in the lives of people we serve and support, apply to join the team today.

EEO Statement : Love and Respect is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our solutions center.