Security Operations Analyst

Hours: 12am-8:30am (3rd shift) off Tuesday and Wednesday

Job Description

A customer of Insight Global is looking to onboard a security analyst to help support restaurant locations during security and safety incidents. This person will review incoming incident reports, assess what is happening, and use established protocols and good judgment to determine the best course of action. Typical incidents consist of armed robberies, assault, battery, or threats of violence. Ultimately, their job is to keep employees and customers safe and help the store get back to normal operations as quickly and safely as possible.

Day to Day

Monitor security alarms

Review incident tickets

Assess alarm footage

Review alarm history

Determine threat level

Escalate to law enforcement

Follow security protocols

Support store teams

Restore normal operations

Must haves

worked a 3rd shift position before 

Security experience (guard, desk work etc) 

CC TV or video and security software exposure 

Written communication skills - report writing exp 

Pluses

Dispatch operator prior 

Genetec system (video and security software) 

Envysion (video recording from instore)