Clerical Assistant 2 (Admin) - SCI Dallas

THE POSITION

The Department of Corrections, State Correctional Institution at Dallas is seeking a Clerical Assistant 2 who enjoys keeping office tasks organized and running smoothly. This role gives you the chance to support staff by managing calls, preparing documents, and helping daily operations flow well. You will work in an environment that values teamwork, accuracy, and strong communication. Start a role where your attention to detail helps the institution function each day.


DESCRIPTION OF WORK

This position supports daily office operations by managing communication tasks, preparing documents, and organizing records to ensure smooth workflow across the institution.

As a Clerical Assistant 2, you will perform the following duties:

• Phone Support: Answer, make, and direct calls while recording and distributing messages
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing packages
• Document Processing: Type, review, correct, and distribute documents and correspondence
• Scheduling Tasks: Organize appointments, meetings, and videoconferences and prepare meeting minutes
• Record Maintenance: Update filing systems, databases, reports, and spreadsheets
• Office Coordination: Compile office activity records, check data, track supplies, and maintain an orderly workspace

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs):

• Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• Must understand how to efficiently use and navigate a personal computer.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Previous experience working in an office setting as a clerk and/or personal assistant.
• Electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom
• Successful completion of basic training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on