Technical Account Manager, Success Advisory - San Francisco
| Verified Pay check_circle | Provided by the employer$170000 - $190000 per year |
|---|---|
| Hours | Full-time |
| Location | San Francisco, California |
About this job
Job Description
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally, passing $100M in ARR in 2026 and doubling revenue for the second year in a row. Industry leaders like Unilever, Uber, Anthropic, Snowflake, and Siemens use Pigment every day to make better-informed decisions and navigate any scenario with confidence.
In October 2026, we raised a $250M Series E at a $2.3B valuation, bringing our total funding to $650M+. Today we’re a growing team of 700+ across Paris, London, New York, Toronto, San Francisco, and Austin, and we’ve been named a Visionary in the Gartner® Magic Quadrant™ for Financial Planning Software two years running.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.
Act as trusted advisor to our most strategic clients on technical topics, from performance best practices to Pigment's multidimensionality concepts
Partner with Customer Success to build strategies aligned to each client's roadmap and challenges
Run workspace audits — and help industrialize them with AI-assisted tooling so we deliver deeper insight, faster
Build and enrich our Success Plan offering, including repeatable, AI-augmented delivery modules that raise the bar on quality
Collaborate with Product & R&D to surface opportunities for platform enhancement
- Bachelor's Degree or equivalent practical experience
6 years in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory
Ease and credibility with clients, from platform admins to C-suite
A builder's curiosity about AI — you've used AI tools to work smarter and want to push how far that goes in an advisory context
Track record leading several parallel projects across internal and external stakeholders
EPM modeling experience (or a strong appetite to go deep on it fast)
Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce)
Comfort with data analysis, data flows and connections (SQL, APIs)
- Experience with AI tools/vibe coding, Claude code, MCP, solution design, data architecture
- Competitive compensation package: ($170,000 - $190,000)
- Stock options to ensure you have a stake in Pigment's growth
- Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Trust and flexible working hours
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco
- High-end equipment (based on stock/availability) to do your work in the best conditions
- Employer-sponsored 401(k), enabling you to prepare for retirement
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
- Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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