Customer Service & Logistics Manager
•Today
| Verified Pay check_circle | Provided by the employer$70,000 - $80,000 per year |
|---|---|
| Hours | Full-time |
| Location | Frisco, TX Frisco, Texas open_in_new |
About this job
Job Description
Job Description
Our client in Frisco, TX is rapidly growing and seeking a Customer Service & Logistics Manager to lead and optimize customer experience and logistics operations across the U.S. market. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and wants to make a direct impact on customer satisfaction, operational efficiency, and company growth. As a key member of the team, you will manage third-party service providers and logistics partners, oversee customer service operations, resolve escalated customer concerns, and continuously improve the post-purchase experience for our customers. If you are customer-focused, results-driven, and passionate about building strong processes and teams, we want to hear from you.
Requirements:
- Proven experience managing customer service operations
- Background in logistics, transportation, supply chain, or related operations
- Experience managing vendors and third-party service providers
- Strong leadership and team management skills
- Excellent communication, relationship-building, and conflict-resolution abilities
- Demonstrated success handling escalated customer situations professionally and effectively
- Strong organizational, analytical, and problem-solving skills
- Experience tracking KPIs and implementing process improvement initiatives
- Proficiency with customer service and operational management systems
Hours: Monday–Friday, 8:00 am – 5:00 pm
Compensation: $70,000-80,000
For immediate consideration, apply now!
AL9088851020
#ZR
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1307843706 Posted: 2026-10-28 Job Title: Customer Service Logistic Manager