Urgently hiring Use left and right arrow keys to navigate
Provided by the employer
Verified Pay check_circle $70,000 - $80,000 per year
Hours Full-time
Location Frisco, TX
Frisco, Texas open_in_new

About this job

Job Description

Job Description
Our client in Frisco, TX is rapidly growing and seeking a Customer Service & Logistics Manager to lead and optimize customer experience and logistics operations across the U.S. market. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and wants to make a direct impact on customer satisfaction, operational efficiency, and company growth. As a key member of the team, you will manage third-party service providers and logistics partners, oversee customer service operations, resolve escalated customer concerns, and continuously improve the post-purchase experience for our customers. If you are customer-focused, results-driven, and passionate about building strong processes and teams, we want to hear from you.
 
Requirements:
  • Proven experience managing customer service operations
  • Background in logistics, transportation, supply chain, or related operations
  • Experience managing vendors and third-party service providers
  • Strong leadership and team management skills
  • Excellent communication, relationship-building, and conflict-resolution abilities
  • Demonstrated success handling escalated customer situations professionally and effectively
  • Strong organizational, analytical, and problem-solving skills
  • Experience tracking KPIs and implementing process improvement initiatives
  • Proficiency with customer service and operational management systems
 
Hours: Monday–Friday, 8:00 am – 5:00 pm
 
Compensation: $70,000-80,000 
 
For immediate consideration, apply now!
AL9088851020
#ZR

Nearby locations

Posting ID: 1307843706 Posted: 2026-10-28 Job Title: Customer Service Logistic Manager