Inside Sales Representative

We are looking for an Inside Sales Representative to join our team in a contract-to-permanent capacity. This role focuses on strengthening customer relationships, expanding revenue opportunities within existing accounts, and identifying new business prospects. The ideal candidate is energized by sales growth, communicates effectively across teams, and delivers a high-quality customer experience through consistent follow-up and account support.

Responsibilities:
• Build and maintain strong connections with current customers while pursuing new opportunities to expand account revenue.
• Drive sales performance by promoting products and services that increase overall business growth and deepen customer engagement.
• Manage an assigned portfolio of accounts, balancing day-to-day service needs with proactive outreach to uncover additional business.
• Record sales activity, outcomes, and customer feedback accurately in the company’s tracking system to support visibility and planning.
• Partner with leadership and cross-functional teams, including field sales, marketing, logistics, and credit, to deliver responsive and coordinated customer support.
• Contribute to sales planning efforts and participate in team meetings to share updates, market feedback, and performance insights.
• Monitor customer needs and buying patterns to identify opportunities for improved service and increased sales results.• Prior experience in inside sales, account management, or a related customer-facing sales role.
• Demonstrated ability to grow revenue through upselling, cross-selling, and proactive prospecting.
• Strong communication and relationship-building skills with a focus on customer satisfaction.
• Ability to manage multiple accounts, track activity, and stay organized in a fast-paced environment.
• Experience using CRM or sales reporting tools to document interactions and measure progress.
• Collaborative approach and ability to work effectively with internal partners across multiple departments.
• Results-driven mindset with a track record of meeting or exceeding sales goals.