Field Specialist

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

FIELD SPECIALIST - Non-CDL Driver / Delivery Operations

ROLE PURPOSECompletes safe, accurate, and professional customer and vendor pickups and deliveries using non-CDL company vehicles and authorized trailers while protecting the load, equipment, and company reputation.

 | Primary ownership | Non-CDL pickups and deliveries, vehicle/trailer readiness, load securement, delivery documentation, and customer handoff
| Works closely with | Service Representatives, Account Coordinators, Inventory, Purchasing, and branch management
 
ESSENTIAL DUTIES·      Review the assigned route, delivery documents, customer instructions, site location, and contact information before departure.
·      Perform and document required pre-trip and post-trip inspections of the assigned vehicle, trailer, load-securement equipment, and related tools; report defects before operation.
·      Confirm that the item count, description, destination, and supporting paperwork match the assigned pickup or delivery before leaving the branch or pickup location.
·      Safely connect, inspect, pull, maneuver, and back authorized bumper-pull trailers within vehicle, trailer, license, and company limits.
·      Load, distribute, secure, transport, and unload material using approved methods and only equipment the employee is trained and authorized to operate.
·      Follow approved routes and customer site rules; immediately communicate delays, access problems, accidents, damage, rejected material, or order discrepancies.
·      Obtain required signatures, proof of delivery, pickup confirmation, photographs, or other documentation and return or submit it promptly.
·      Provide professional customer service at each location without changing quantities, pricing, credit terms, delivery commitments, or product specifications unless authorized.
·      Keep assigned vehicles, trailers, tools, and cargo areas clean, organized, fueled, and ready for service.
·      Assist with loading, unloading, and order staging when not assigned to a route.

ACCOUNTABILITY & PERFORMANCE EXPECTATIONS·      Safe transportation: The vehicle, trailer, load, route, and jobsite are handled in accordance with law, company policy, and training.
·      Delivery accuracy: The correct material reaches the correct location in acceptable condition and is released to the correct recipient.
·      Proof of service: Required delivery and pickup records are complete, legible, and submitted promptly.
·      Communication: Dispatch or management receives timely notice of delays, hazards, discrepancies, damage, or customer concerns.
·      Vehicle readiness: Assigned vehicles, trailers, securement devices, and tools are inspected, maintained, and ready for the next assignment.

 MINIMUM QUALIFICATIONS & JOB REQUIREMENTS·      Previous delivery or route-driving experience is required; industrial or oilfield delivery experience is preferred.
·      Valid driver's license and an acceptable driving record; must remain qualified under company insurance requirements.
·      Ability to safely operate a non-CDL pickup truck and authorized equipment within all legal and company limits.
·      Demonstrated ability to connect, pull, maneuver, back, inspect, and load a bumper-pull trailer.
·      Ability to read maps, GPS directions, coordinates, delivery instructions, and basic shipping documents.
·      Ability to use a cell phone, tablet, navigation application, and basic computer applications used by GSS.
·      Strong customer-service, communication, time-management, and problem-solving skills.
·      Reliable transportation to and from work and the ability to work assigned hours.


Physical requirement note: The employee must be able to perform the essential functions of the position, including lifting and handling materials weighing up to 50 pounds, with or without reasonable accommodation.