Shipping Clerk-IEC

INTERNATIONAL EXTRUSION CORPORATION

SHIPPING CLERK JOB DESCRIPTION

Department

Shipping & Receiving

Reports To

Plant Facilitator and President

Classification

Hourly / Non-Exempt

Location

Waxahachie, Texas

Position Summary

The Shipping Clerk plays an important role in supporting International Extrusion Corporation's on-time delivery objectives by coordinating and maintaining accurate shipping documentation, schedules, inventory information, and communication related to inbound and outbound shipments. The position works closely with the Plant Facilitator, President, Customer Service, Production, warehouse/shipping personnel, drivers, and transportation providers to help ensure orders are prepared, documented, loaded, and shipped accurately and on time.

Essential Duties and Responsibilities

•    Maintain and update the outbound shipping schedule based on customer requirements, production status, product availability, and transportation needs.

•    Coordinate with approved trucking companies and drivers regarding shipment scheduling, pickup times, delivery requirements, and shipment details.

•    Communicate regularly with Customer Service, Production, and other departments regarding shipment status, product availability, scheduling changes, delays, and issues that could impact on-time delivery.

•    Prepare and maintain daily pick lists, bills of lading, shipping documents, and other required records.

•    Verify bundles, quantities, customer information, shipment destinations, and stops prior to shipment.

•    Work with loaders and shipping personnel to confirm bundle counts and shipment accuracy before loads leave the facility.

•    Assist with proper sequencing of multi-stop loads and verify loads are protected, covered, tarped, and prepared for transportation as required.

•    Maintain accurate documentation and records for inbound and outbound shipping transactions.

•    Prepare and distribute a daily shipping report documenting shipments completed and other relevant shipping activity.

•    Maintain accurate system inventory information to support Customer Service and Production.

•    Communicate low inventory quantities or discrepancies to the appropriate departments to help prevent stock-outs or shipment delays.

•    Drive weekly inventory counts, monthly inventory, and year-end inventory as assigned.

•    Maintain accurate records of physical inventory and storage locations.

•    Research shipping, receiving, documentation, and inventory discrepancies and communicate findings to management.

•    Receive and process RMA documentation and forward completed information to the appropriate department.

•    Maintain organized records related to non-conforming product, purchase orders, damaged shipments, RMAs, and other shipping or receiving transactions.

•    Assist with receiving documentation and processing of inbound materials as needed.

•    Ensure required paperwork for hazardous and non-hazardous waste shipments is accurate and complete when applicable.

•    Maintain an organized shipping office, documentation system, and work area.

•    Provide courteous and professional communication to customers, drivers, transportation providers, and fellow employees.

•    Immediately escalate shipment delays, inventory discrepancies, product concerns, transportation issues, or other conditions that may affect customer delivery to the Plant Facilitator and/or President.

•    Perform other shipping, receiving, inventory, and administrative duties as assigned.

Safety Responsibilities

•    Promote and support a safety-first workplace.

•    Follow all company safety policies, procedures, and work practices.

•    Wear required personal protective equipment while in designated areas.

•    Immediately report unsafe conditions, damaged equipment, product concerns, or other safety hazards.

•    Support good housekeeping and 5S practices within the shipping office, warehouse, and surrounding work areas.

Knowledge, Skills and Abilities

•    Strong organizational, time-management, and attention-to-detail skills.

•    Ability to manage multiple priorities in a fast-paced manufacturing environment.

•    Strong written and verbal communication skills.

•    Ability to maintain accurate records and documentation.

•    Basic computer skills and ability to learn company inventory, shipping, and business systems.

•    Ability to identify discrepancies, research issues, and follow items through to resolution.

•    Dependability and ability to work independently with limited supervision.

•    Team-oriented and customer-focused attitude.

•    Flexibility to adjust work hours when shipping requirements require additional coverage.

Education and Experience

•    High school diploma or equivalent preferred.

•    Previous shipping, receiving, warehouse, logistics, manufacturing, inventory, or administrative experience preferred.

•    Experience with shipping documentation, inventory systems, freight carriers, or customer orders preferred.

•    Manufacturing experience is a plus.

Position Expectations

The Shipping Clerk provides administrative and operational support to the Shipping Department and does not have primary responsibility for managing or supervising shipping employees. Department leadership, employee direction, staffing decisions, performance management, and overall operational accountability remain with plant leadership. The Shipping Clerk is expected to communicate issues promptly, maintain accurate records, support on-time delivery, and work collaboratively with all departments to provide exceptional service to IEC customers.

FOR MORE THAN 75 YEARS, Universal Molding Company and it's subsidiaries has provided quality metal roll forming, fabrication, extrusion, and finishing to customers in a wide range of industries as well as high quality security and fenestration products for homes and commercial businesses. We have earned a reputation for superior workmanship, competitive pricing, and incomparable service. Our "One-stop Shop" ensures that customer orders meet the highest expectations. We utilize equipment designed for the ultimate in accuracy and precision. This mix of dependable machinery, skilled engineering support, turnkey operations and friendly, knowledgeable customer service is how we deliver the best possible product, hassle free and on time.
•\tFull modern production facilities
•\tOne-stop operation- saves time, money and hassles
•\tFriendly, knowledgeable people
•\tAdvanced engineering, research, and development
•\tRigid quality control
•\tWarehousing service available