Accounts Payable Specialist

About the Role

We are seeking an experienced Accounts Payable Specialist to support end-to-end procure-to-pay (P2P) operations, ensuring accurate invoice processing, supplier account management, payment issue resolution, and financial compliance. This role requires strong SAP expertise, stakeholder management skills, and the ability to collaborate across finance, procurement, and supplier networks. The ideal candidate will help drive process improvements, resolve aged transactions, and support operational excellence within the Accounts Payable function.

Key Responsibilities

• Process and support invoice, expense, and payment-related activities within the P2P cycle.
• Maintain issue logs and coordinate resolution activities with stakeholders and shared service teams.
• Investigate and resolve supplier invoice and payment escalations in a timely manner.
• Support supplier master data maintenance, including supplier setup and account modifications.
• Perform supplier statement reconciliations and implement corrective actions when discrepancies are identified.
• Monitor AP and P2P performance metrics and address root causes impacting service levels.
• Provide support to business users regarding AP and P2P-related inquiries through phone, Teams, and email communication.
• Assist with the adoption and usage of invoice management technology platforms.
• Partner with procurement teams to improve end-to-end procurement and payment processes.
• Review Goods Received/Invoice Received (GR/IR) balances and drive resolution of aged items.
• Encourage electronic invoice submission and support invoice automation initiatives.
• Collaborate with expense management teams to resolve travel and expense-related issues.
• Perform additional accounting and administrative duties as assigned.

Must-Have Qualifications

• High school diploma with coursework in mathematics, accounting, finance, or a related field.
• Minimum 3 years of Accounts Payable experience.
• Experience working within Accounts Payable and Procure-to-Pay (P2P) environments.
• Hands-on experience with SAP.
• Proficiency in Microsoft Office applications, including Excel.
• Experience with supplier statement reconciliations.
• Strong understanding of invoice processing and payment workflows.
• Ability to manage multiple priorities in a fast-paced environment.

Nice-to-Have Qualifications

• Associate's, bachelor's degree, AAT, HNC, HND, or equivalent accounting qualification.
• Knowledge of general accounting principles and procedures.
• Experience leading Accounts Payable teams or acting in a senior AP capacity.
• Experience with OpenText or similar invoice management systems.
• Exposure to GR/IR account analysis and resolution.
• Spanish language skills.

Soft Skills

• Strong attention to detail.
• Excellent organizational and planning abilities.
• Effective problem-solving and analytical skills.
• Strong stakeholder management and relationship-building capabilities.
• Team-oriented mindset with collaborative working style.
• Ability to take initiative and drive issues to resolution.
• Adaptable, flexible, and customer-focused approach.