Patient Care Coordinator

We are looking for a Patient Care Coordinator to support a busy healthcare team. This is 3+ month Contract opportunity is ideal for someone who can keep patient services organized, communicate clearly, and help ensure a smooth experience from scheduling through follow-up care. The person in this role will coordinate appointments, manage documentation, and work closely with both patients and internal teams to maintain continuity of care.

Responsibilities:

• Manage appointment calendars for Interventional Radiology services across multiple office locations and arrange visits in a timely manner.

• Coordinate patient procedures, follow-up care, and related scheduling needs to keep treatment plans on track.

• Review insurance information, confirm coverage details, and obtain necessary authorizations and referrals before services are provided.

• Maintain complete and current patient files by updating demographic, insurance, and relevant clinical information.

• Communicate appointment details, preparation instructions, reminders, and next steps so patients understand their care plan.

• Monitor referrals, test outcomes, and care milestones to help support consistent patient follow-through.

• Address scheduling conflicts, patient questions, and service-related delays with professionalism and urgency.

• Assist with intake, registration, and documentation processes while following privacy standards and organizational guidelines.

• Partner with clinical and administrative staff to improve coordination and deliver a positive patient experience.

• Experience coordinating patient appointments in a healthcare or clinical setting.
• Ability to maintain accurate patient medical records and update information with strong attention to detail.
• Working knowledge of insurance verification, benefits review, referrals, and authorization processes.
• Strong communication skills with the ability to assist patients clearly and professionally.
• Comfortable handling intake, registration, and appointment-related workflows in a fast-paced environment.
• Familiarity with privacy regulations and standard healthcare documentation practices.
• Proven ability to resolve scheduling issues and respond to patient concerns effectively.