Configuration and Change Management Lead - CPE AVN ITSS

Pending Contract Award

Mission Objectives ? CPE AVN OCIO must manage technology change without disrupting mission services. Configuration and change management protect system integrity, cybersecurity compliance, traceability, and operational readiness. The PWS requires the Contractor to perform configuration identification, control, status accounting, and audits.

This position establishes disciplined control over enterprise change, reducing outages, compliance failures, undocumented configurations, and security risks. The Configuration and Change Management Lead shall:

• Lead configuration identification, control, status accounting, and audits.
• Maintain hardware, software, asset, network, and system configuration baselines.
• Support the CPE AVN CCB and subordinate governance boards.
• Review change requests for technical completeness, cybersecurity impacts, risks, and dependencies.
• Maintain configuration-management records, diagrams, artifacts, and audit evidence.
• Coordinate changes with systems, network, cyber, service desk, and application teams.
• Ensure teams update RMF artifacts after changes to accredited systems.
• Develop and maintain standard operating procedures, change procedures, and implementation checklists.
• Track change implementation, validation, rollback, lessons learned, and corrective actions.
• Support asset management, software-license tracking, and lifecycle-management activities.
• Produce metrics for change volume, success rate, failed changes, outages, and recurring issues.