SC Analyst Transportation & Customer Service

Role:

Morgan Foods, Inc. is seeking a  Supply Chain Analyst – Transportation/Customer Service. This is a full-time, on-site role located in Austin, IN. The Senior Supply Chain Analyst coordinates inbound and outbound shipment appointments and supports transportation and customer service operations within a dynamic manufacturing environment.

This role works closely with carriers, customers, and third-party logistics (3PL) transportation providers to maintain shipping schedules, support on-time outbound pickups, and resolve scheduling and transportation issues.

Company Summary:

Morgan Foods, Inc., since 1899, “A Tradition in Store Brands”. An innovator in crafting quality food for the consumer marketplace. Privately held and headquartered in Austin, IN, with operations in IN and MI, Morgan Foods is dedicated to producing the highest-quality, delicious food that families love.

For over 125 years, Morgan Foods has been an industry leader, dedicated to quality and innovation. Five generations of Morgans have valued our team, investing in their careers and professional growth, while offering competitive pay and excellent benefits. Come join the team with an amazing history and a great future.

Essential Duties and Responsibilities:

• Schedule and maintain appointments for all inbound and outbound shipments

• Download and distribute daily schedules using Excel

• Monitor the shipping schedule throughout the day to confirm on-time pickups for all outbound shipments

• Work closely with carriers and customers to research, schedule, and reschedule inbound and outbound appointments as needed throughout the day

• Perform random audits of shipping and inventory functions

• Provide backup support for Customer Service as needed

• Work closely with 3PL transportation providers to assist with problem-solving as needed

• Serve as the backup to the Transportation Manager, including updating files for the weekly meeting

Education/Training/Skills/Experience/Personal Attributes:

High School Diploma, GED, or equivalent experience

Clerical and/or administrative experience

Detail-oriented and highly organized

Intermediate to advanced computer skills with proficiency in Microsoft Office, especially Excel