Clerical Assistant 3

THE POSITION

Step into a vital role as a Clerical Assistant 3 with the Bureau of Communicable Diseases, where your daily support directly drives program operations. Your efforts will help staff respond quickly and effectively to public health needs. This position in the Division of Tuberculosis (TB) and Sexually Transmitted Infections (STI) offers a steady, meaningful way to support disease prevention activities. Apply today to bring your talents to a team where your work truly matters!

DESCRIPTION OF WORK

This position provides clerical and administrative support that strengthens the daily operations of the TB program. Your work helps maintain accurate records, timely communication, and organized processes across the program. As a Clerical Assistant 3, you will perform the following duties:

• Account Management: Manage program resource accounts, voice mail, and fax folders
• Phone Support: Answer TB and STI program phone lines and assist callers with inquiries
• Case Processing: Initiate public health follow-up investigations and maintain data entry for incoming immigrant and refugee health screenings
• Worksheet Review: Review follow-up worksheets for accuracy and provide feedback to submitters
• Inventory Tracking: Maintain medication stockpile records and document incoming inventory
• Meeting Assistance: Schedule meetings and record minutes when requested

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirement:

• You must pass a background investigation.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

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